Can I change my order after payment has been confirmed?

Unfortunately, we are not able to cancel orders or modify any of the following order details once payment has been confirmed.

• Shipping Address
• Substitute Product for Alternative
• Quantity

The reason is that to ensure deliveries are shipped out as fast as possible to the vast majority of customers, it is not possible to track down a specific order once it has been dispatched or assigned a shipment batch.

Please see below for solutions:

Address Change